Effective Date: [07/24/2025]
Last Updated: [07/24/2025]

Welcome to Ark Health Agency. By accessing or using our website, services, or engaging with our agents, you agree to be bound by the following terms and conditions:

Use of Website

The content on this site is for informational purposes only and is not a substitute for professional advice. We do our best to keep information accurate and up to date, but we do not guarantee completeness or accuracy.

No Guarantee of Coverage

Submitting your information through our site does not guarantee coverage or enrollment. All policies are subject to underwriting and approval by third-party insurance carriers.

Intellectual Property

All content, logos, branding, and images on this site are the property of Ark Health and may not be copied, reused, or distributed without written consent.

 Limitation of Liability

Ark Health is not liable for any indirect or consequential damages that may result from your use of this website or services, including errors in submitted applications, delays in processing, or third-party actions.

 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites.

 Governing Law

These terms are governed by the laws of the state in which Ark Health operates.

 Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services or website indicates your agreement with the latest version.

HIPAA Compliance & Privacy Notice

As part of our work in health and Medicare insurance, Ark Health may collect and handle Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).

What This Means

We are committed to protecting your sensitive health information in accordance with federal privacy laws. Any information you provide related to your health will be:

Collected with your consent

Used only for the purpose of providing insurance-related services

Shared only with authorized insurance carriers or representatives when necessary

Secured using industry best practices to prevent unauthorized access

Your Rights Under HIPAA

You have the right to:

Request access to or a copy of your health-related information

Ask us to correct any inaccurate information

Request restrictions on how your PHI is used or disclosed

File a complaint if you believe your privacy rights have been violated

How to Contact Us About HIPAA Concerns

support@arkhealthagency.com

We take your privacy seriously and will respond promptly to all concerns.

Data Controller
Ark Life and Health Insurance Agency L.L.C.

Collected Personal Data 
We may collect the following personal data from you when you visit our website, request a quote, schedule an appointment, or interact with our agents:

Full Name

Date of Birth

Email Address

Phone Number

Mailing Address

Health-related information (only when voluntarily provided in a consultation or form submission)

Insurance preferences or existing policy details

IP address and browser/device information (via website analytics)

Purpose of collecting data
We collect your personal data for the following purposes:

To provide you with personalized insurance quotes and policy information

To schedule and manage consultations with licensed agents

To help you enroll in health, life, or Medicare plans

To respond to your inquiries and customer service requests

To improve our website and marketing efforts

To comply with legal and regulatory obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure.

Your Rights

You have the right to access, update, or request deletion of your personal data. To exercise these rights, please contact us.

Cookies and Tracking

Our website may use cookies and third-party tools (like Google Analytics) to analyze website traffic and improve user experience. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date at the top of the page.